Carta de Servi\u00e7os ao Usu\u00e1rio \u2014 Prefeitura Municipal de Soledade de Minas<\/title>\n<meta name=\"description\" content=\"Carta de Servi\u00e7os ao Usu\u00e1rio da Prefeitura Municipal de Soledade de Minas, elaborada nos termos da Lei Federal n\u00ba 13.460\/2017.\" \/>\n<link rel=\"stylesheet\" href=\"https:\/\/cdn.jsdelivr.net\/npm\/@tabler\/icons-webfont@3.0.0\/tabler-icons.min.css\" \/>\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\" \/>\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin \/>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Sora:wght@400;500;600&family=Inter:wght@400;500&display=swap\" rel=\"stylesheet\" \/>\n<style>\n *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }\n :root {\n --blue-50:#E6F1FB; --blue-100:#B5D4F4; --blue-200:#85B7EB;\n --blue-600:#185FA5; --blue-800:#0C447C; --blue-900:#042C53;\n --green-50:#EAF3DE; --green-100:#C0DD97; --green-600:#3B6D11;\n --teal-50:#E1F5EE; 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font-style:italic; }\n .tag-pend i { font-size:12px; }\n\n .srv-manifestacao { padding:1rem 1.1rem; background:var(--blue-50); border-top:.5px solid var(--blue-100); display:flex; gap:10px; align-items:flex-start; }\n .srv-manifestacao i { font-size:16px; color:var(--blue-600); flex-shrink:0; margin-top:1px; }\n .srv-manifestacao p { font-size:12px; color:var(--blue-800); line-height:1.55; }\n\n \/* \u2500\u2500 Sem resultados \u2500\u2500 *\/\n .no-results { text-align:center; padding:2.5rem 1rem; color:var(--text-tertiary); display:none; }\n .no-results i { font-size:36px; margin-bottom:.75rem; display:block; }\n\n \/* \u2500\u2500 Padr\u00f5es de atendimento \u2500\u2500 *\/\n .padroes-grid { display:grid; grid-template-columns:repeat(auto-fit,minmax(180px,1fr)); gap:10px; margin-bottom:1.5rem; }\n .padrao-card { background:var(--bg-card); border:.5px solid var(--border-light); border-radius:var(--radius-lg); padding:.9rem 1rem; }\n .padrao-label { font-size:10px; text-transform:uppercase; letter-spacing:.06em; color:var(--text-tertiary); margin-bottom:4px; }\n .padrao-val { font-family:'Sora',sans-serif; font-size:13px; font-weight:500; color:var(--text-primary); line-height:1.4; }\n .padrao-sub { font-size:11px; color:var(--text-secondary); margin-top:2px; }\n\n \/* \u2500\u2500 Rodap\u00e9 \u2500\u2500 *\/\n .nota-rodape { margin-top:2rem; padding:1rem 1.25rem; background:var(--bg-card); border:.5px solid var(--border-light); border-radius:var(--radius-lg); display:flex; gap:10px; align-items:flex-start; }\n .nota-rodape i { color:var(--text-tertiary); font-size:15px; flex-shrink:0; margin-top:2px; }\n .nota-rodape p { font-size:12px; color:var(--text-secondary); line-height:1.65; }\n\n .hidden { display:none !important; }\n\n @media print {\n .site-topbar,.search-bar,.filter-bar,.srv-chevron,.aviso-pend { display:none !important; }\n .srv-body { display:block !important; }\n .srv-card { break-inside:avoid; border:.5px solid #ccc; margin-bottom:12px; }\n .page-header { background:#0C447C !important; -webkit-print-color-adjust:exact; print-color-adjust:exact; }\n .srv-grid { grid-template-columns:1fr 1fr; }\n }\n<\/style>\n<\/head>\n<body>\n\n<div class=\"site-topbar\">\n <div class=\"brasao\" aria-hidden=\"true\"><i class=\"ti ti-building\"><\/i><\/div>\n <div>\n <div class=\"inst-nome\">Prefeitura Municipal de Soledade de Minas \u2014 MG<\/div>\n <div class=\"inst-sub\">CNPJ: 18.188.235\/0001-14<\/div>\n <\/div>\n<\/div>\n\n<main class=\"container\" role=\"main\">\n\n \n <header class=\"page-header\">\n <div class=\"badge-top\"><i class=\"ti ti-rosette\"><\/i> Lei Federal n\u00ba 13.460\/2017<\/div>\n <h1>Carta de Servi\u00e7os ao Usu\u00e1rio<\/h1>\n <p>Documento que informa o cidad\u00e3o sobre os servi\u00e7os prestados pela Prefeitura Municipal de Soledade de Minas, os requisitos, prazos, padr\u00f5es de qualidade e canais de atendimento, conforme a Lei Federal n\u00ba 13.460\/2017.<\/p>\n <div class=\"meta-row\">\n <div class=\"meta-item\"><i class=\"ti ti-map-pin\"><\/i> Rua Prof\u00aa. Rosina Magalh\u00e3es Ferreira, 134 \u2014 Centro<\/div>\n <div class=\"meta-item\"><i class=\"ti ti-phone\"><\/i> (35) 3333-1100<\/div>\n <div class=\"meta-item\"><i class=\"ti ti-clock\"><\/i> Seg\u2013Qui 12h\u201317h | Sex 11h\u201316h<\/div>\n <div class=\"meta-item\"><i class=\"ti ti-calendar\"><\/i> Vers\u00e3o: 2025<\/div>\n <\/div>\n <\/header>\n\n \n <section aria-labelledby=\"direitos-titulo\" style=\"margin-bottom:1.5rem;\">\n <div style=\"font-size:12px;text-transform:uppercase;letter-spacing:.07em;color:var(--text-tertiary);margin-bottom:.75rem;display:flex;align-items:center;gap:8px;\" id=\"direitos-titulo\">\n Seus direitos como usu\u00e1rio \u2014 Art. 6\u00ba da Lei n\u00ba 13.460\/2017\n <span style=\"flex:1;height:.5px;background:var(--border-light);display:block;\"><\/span>\n <\/div>\n <div class=\"direitos-grid\">\n <div class=\"direito-card\">\n <i class=\"ti ti-user-check\" style=\"color:var(--blue-600);\" aria-hidden=\"true\"><\/i>\n <div><div class=\"direito-titulo\">Atendimento digno<\/div><div class=\"direito-desc\">Ser atendido com urbanidade, respeito e sem discrimina\u00e7\u00e3o de qualquer natureza.<\/div><\/div>\n <\/div>\n <div class=\"direito-card\">\n <i class=\"ti ti-clock\" style=\"color:var(--teal-600);\" aria-hidden=\"true\"><\/i>\n <div><div class=\"direito-titulo\">Prazo informado<\/div><div class=\"direito-desc\">Ter ci\u00eancia do prazo para presta\u00e7\u00e3o do servi\u00e7o e obter resposta no prazo fixado.<\/div><\/div>\n <\/div>\n <div class=\"direito-card\">\n <i class=\"ti ti-file-check\" style=\"color:var(--green-600);\" aria-hidden=\"true\"><\/i>\n <div><div class=\"direito-titulo\">Documenta\u00e7\u00e3o m\u00ednima<\/div><div class=\"direito-desc\">N\u00e3o ser exigido documento ou informa\u00e7\u00e3o al\u00e9m do estritamente necess\u00e1rio para o servi\u00e7o.<\/div><\/div>\n <\/div>\n <div class=\"direito-card\">\n <i class=\"ti ti-rotate\" style=\"color:var(--amber-800);\" aria-hidden=\"true\"><\/i>\n <div><div class=\"direito-titulo\">Corre\u00e7\u00e3o de erros<\/div><div class=\"direito-desc\">Ter erros administrativos corrigidos de of\u00edcio, sem necessidade de novo requerimento.<\/div><\/div>\n <\/div>\n <div class=\"direito-card\">\n <i class=\"ti ti-speakerphone\" style=\"color:var(--purple-600);\" aria-hidden=\"true\"><\/i>\n <div><div class=\"direito-titulo\">Manifesta\u00e7\u00e3o<\/div><div class=\"direito-desc\">Apresentar reclama\u00e7\u00e3o, sugest\u00e3o, elogio ou den\u00fancia sobre a presta\u00e7\u00e3o do servi\u00e7o.<\/div><\/div>\n <\/div>\n <div class=\"direito-card\">\n <i class=\"ti ti-shield-check\" style=\"color:var(--coral-800);\" aria-hidden=\"true\"><\/i>\n <div><div class=\"direito-titulo\">Sigilo de dados<\/div><div class=\"direito-desc\">Ter seus dados pessoais tratados com confidencialidade, nos termos da LGPD.<\/div><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section aria-labelledby=\"padroes-titulo\" style=\"margin-bottom:1.5rem;\">\n <div style=\"font-size:12px;text-transform:uppercase;letter-spacing:.07em;color:var(--text-tertiary);margin-bottom:.75rem;display:flex;align-items:center;gap:8px;\" id=\"padroes-titulo\">\n Padr\u00f5es gerais de atendimento\n <span style=\"flex:1;height:.5px;background:var(--border-light);display:block;\"><\/span>\n <\/div>\n <div class=\"padroes-grid\">\n <div class=\"padrao-card\">\n <div class=\"padrao-label\">Atendimento presencial<\/div>\n <div class=\"padrao-val\">Seg\u2013Qui: 12h \u00e0s 17h<\/div>\n <div class=\"padrao-sub\">Sexta-feira: 11h \u00e0s 16h<\/div>\n <\/div>\n <div class=\"padrao-card\">\n <div class=\"padrao-label\">Telefone geral<\/div>\n <div class=\"padrao-val\">(35) 3333-1100<\/div>\n <div class=\"padrao-sub\">Fax: (35) 3333-1101<\/div>\n <\/div>\n <div class=\"padrao-card\">\n <div class=\"padrao-label\">E-mail institucional<\/div>\n <div class=\"padrao-val\" style=\"font-size:11px;word-break:break-all;\">gabinete@soledadedeminas.mg.gov.br<\/div>\n <div class=\"padrao-sub\">Atendimento em at\u00e9 3 dias \u00fateis<\/div>\n <\/div>\n <div class=\"padrao-card\">\n <div class=\"padrao-label\">Resposta a protocolos<\/div>\n <div class=\"padrao-val\">At\u00e9 30 dias<\/div>\n <div class=\"padrao-sub\">Prorrog\u00e1vel com justificativa<\/div>\n <\/div>\n <div class=\"padrao-card\">\n <div class=\"padrao-label\">Pedidos LAI (e-SIC)<\/div>\n <div class=\"padrao-val\">20 dias \u00fateis<\/div>\n <div class=\"padrao-sub\">+ 10 dias (prorrog\u00e1vel)<\/div>\n <\/div>\n <div class=\"padrao-card\">\n <div class=\"padrao-label\">Ouvidoria<\/div>\n <div class=\"padrao-val\">30 dias corridos<\/div>\n <div class=\"padrao-sub\">Para manifesta\u00e7\u00f5es registradas<\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <div class=\"search-bar\">\n <i class=\"ti ti-search si\" aria-hidden=\"true\"><\/i>\n <input type=\"search\" id=\"srv-search\" placeholder=\"Buscar servi\u00e7o...\" aria-label=\"Buscar servi\u00e7o\" oninput=\"buscar()\" \/>\n <\/div>\n <nav class=\"filter-bar\" aria-label=\"Filtrar por departamento\">\n <button class=\"filter-btn active\" onclick=\"filtrar('todos',this)\"><i class=\"ti ti-layout-list\"><\/i> Todos<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('adm',this)\"><i class=\"ti ti-settings\"><\/i> Administra\u00e7\u00e3o<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('fin',this)\"><i class=\"ti ti-coin\"><\/i> Finan\u00e7as \/ Tributos<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('sau',this)\"><i class=\"ti ti-heart-rate-monitor\"><\/i> Sa\u00fade<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('edu',this)\"><i class=\"ti ti-school\"><\/i> Educa\u00e7\u00e3o<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('obr',this)\"><i class=\"ti ti-crane\"><\/i> Obras e Servi\u00e7os<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('tur',this)\"><i class=\"ti ti-map-pin\"><\/i> Turismo e Cultura<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('esp',this)\"><i class=\"ti ti-trophy\"><\/i> Esportes<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('saa',this)\"><i class=\"ti ti-droplet\"><\/i> SAAE<\/button>\n <\/nav>\n\n <div id=\"no-results\" class=\"no-results\" role=\"alert\">\n <i class=\"ti ti-search-off\"><\/i>\n <p>Nenhum servi\u00e7o encontrado para sua busca.<\/p>\n <\/div>\n\n \n <section class=\"dep-section\" data-dep=\"adm\" aria-labelledby=\"dep-adm\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--blue-50);color:var(--blue-600)\"><i class=\"ti ti-settings\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-adm\">Departamento Municipal de Administra\u00e7\u00e3o<\/div>\n <div class=\"dep-sub\">Recursos humanos \u00b7 Patrim\u00f4nio \u00b7 Licita\u00e7\u00f5es \u00b7 Servi\u00e7os gerais<\/div>\n <\/div>\n <span class=\"dep-count\">4 servi\u00e7os<\/span>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"adm\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Protocolo de documentos e abertura de processos administrativos<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Documento de identifica\u00e7\u00e3o com foto<\/li>\n <li>CPF do requerente<\/li>\n <li>Documentos espec\u00edficos conforme o tipo de requerimento<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\">Protocolo imediato no ato. Resposta ao requerimento: <strong>at\u00e9 30 dias<\/strong>, prorrog\u00e1vel mediante justificativa. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo interno<\/span><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Presencial \u2014 Protocolo Geral da Prefeitura<\/li>\n <li>Telefone: (35) 3333-1100<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito. Poder\u00e1 ser cobrada taxa de reprodu\u00e7\u00e3o de documentos quando solicitada c\u00f3pia, nos termos do art. 12 da Lei n\u00ba 12.527\/2011.<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Insatisfeito? Registre sua manifesta\u00e7\u00e3o na <strong>Ouvidoria Municipal<\/strong> (presencial ou online) ou pelo e-SIC: <strong>transparencia.soledadedeminas.mg.gov.br<\/strong><\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"adm\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Informa\u00e7\u00f5es sobre concursos p\u00fablicos e sele\u00e7\u00f5es<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial \/ Online<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\">Nenhum para consulta. Inscri\u00e7\u00e3o em concurso segue os requisitos do edital espec\u00edfico.<\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\">Informa\u00e7\u00f5es fornecidas imediatamente. Editais e resultados publicados no Portal da Transpar\u00eancia conforme cronograma do processo seletivo.<\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Portal da Transpar\u00eancia \u2014 se\u00e7\u00e3o Concursos<\/li>\n <li>Presencial \u2014 Depto. de Administra\u00e7\u00e3o<\/li>\n <li>Telefone: (35) 3333-1100<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito para consulta. Taxa de inscri\u00e7\u00e3o conforme edital (quando houver).<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Irregularidades em processos seletivos podem ser denunciadas \u00e0 <strong>Ouvidoria Municipal<\/strong> ou ao <strong>Minist\u00e9rio P\u00fablico de MG<\/strong>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"adm\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Certid\u00e3o de tempo de servi\u00e7o (servidores municipais)<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Requerimento escrito com dados funcionais<\/li>\n <li>Documento de identifica\u00e7\u00e3o com foto<\/li>\n <li>CPF<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 sugest\u00e3o: at\u00e9 10 dias \u00fateis<\/span><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Presencial \u2014 Recursos Humanos \/ Depto. de Administra\u00e7\u00e3o<\/li>\n <li>Telefone: (35) 3333-1100<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito.<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Dificuldades no atendimento: <strong>Ouvidoria Municipal<\/strong> ou e-mail <strong>gabinete@soledadedeminas.mg.gov.br<\/strong><\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"adm\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Consulta e acompanhamento de licita\u00e7\u00f5es e contratos<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Online \/ Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\">Nenhum para consulta p\u00fablica. Habilita\u00e7\u00e3o em licita\u00e7\u00e3o segue o edital espec\u00edfico.<\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\">Informa\u00e7\u00f5es dispon\u00edveis em tempo real no Portal da Transpar\u00eancia. C\u00f3pias f\u00edsicas: at\u00e9 <strong>5 dias \u00fateis<\/strong>. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar<\/span><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Portal da Transpar\u00eancia \u2014 se\u00e7\u00e3o Licita\u00e7\u00f5es<\/li>\n <li>Presencial \u2014 Comiss\u00e3o de Licita\u00e7\u00e3o<\/li>\n <li>e-SIC (pedido formal de c\u00f3pia)<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito para consulta digital. C\u00f3pia f\u00edsica: custo de reprodu\u00e7\u00e3o.<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Irregularidades em licita\u00e7\u00f5es: <strong>Ouvidoria Municipal<\/strong>, <strong>TCE-MG<\/strong> ou <strong>Minist\u00e9rio P\u00fablico de MG<\/strong>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section class=\"dep-section\" data-dep=\"fin\" aria-labelledby=\"dep-fin\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--amber-50);color:var(--amber-800)\"><i class=\"ti ti-receipt-tax\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-fin\">Departamento Municipal de Finan\u00e7as e Tesouraria<\/div>\n <div class=\"dep-sub\">IPTU \u00b7 Tributos \u00b7 Alvar\u00e1s \u00b7 Certid\u00f5es \u00b7 D\u00edvida Ativa \u00b7 NFS-e<\/div>\n <\/div>\n <span class=\"dep-count\">6 servi\u00e7os<\/span>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"fin\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Emiss\u00e3o de guia de IPTU e consulta de d\u00e9bitos<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Documento de identifica\u00e7\u00e3o com foto<\/li>\n <li>CPF do propriet\u00e1rio<\/li>\n <li>N\u00famero de inscri\u00e7\u00e3o cadastral do im\u00f3vel (constante no carn\u00ea)<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\">Emiss\u00e3o <strong>imediata<\/strong> no ato do atendimento presencial.<\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Presencial \u2014 Setor de Tributos<\/li>\n <li>Telefone: (35) 3333-1100<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito para emiss\u00e3o da guia. O <strong>IPTU<\/strong> em si \u00e9 tributo obrigat\u00f3rio cujo valor varia conforme o im\u00f3vel.<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Contesta\u00e7\u00f5es de lan\u00e7amento de IPTU: <strong>impugna\u00e7\u00e3o administrativa<\/strong> no Setor de Tributos, no prazo definido no carn\u00ea ou notifica\u00e7\u00e3o.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"fin\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Parcelamento e renegocia\u00e7\u00e3o de d\u00e9bitos tribut\u00e1rios<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Documento de identifica\u00e7\u00e3o com foto<\/li>\n <li>CPF \/ CNPJ<\/li>\n <li>Comprovante de propriedade do im\u00f3vel (para IPTU)<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\">Proposta de parcelamento apresentada <strong>no ato<\/strong> do atendimento. Formaliza\u00e7\u00e3o: <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo<\/span><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Setor de Tributos \/ Finan\u00e7as<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito o servi\u00e7o. O d\u00e9bito parcelado mant\u00e9m encargos legais (juros\/multa) conforme legisla\u00e7\u00e3o tribut\u00e1ria municipal.<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Dificuldades no atendimento: <strong>Ouvidoria Municipal<\/strong>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"fin\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Certid\u00e3o Negativa de D\u00e9bitos Municipais (CND)<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Documento de identifica\u00e7\u00e3o com foto<\/li>\n <li>CPF (pessoa f\u00edsica) ou CNPJ (pessoa jur\u00eddica)<\/li>\n <li>Inscri\u00e7\u00e3o cadastral do im\u00f3vel, se aplic\u00e1vel<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar \u2014 sugest\u00e3o: at\u00e9 3 dias \u00fateis<\/span><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Setor de Tributos<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar se h\u00e1 taxa municipal prevista em lei<\/span><\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Reclama\u00e7\u00f5es sobre prazo ou conte\u00fado da certid\u00e3o: <strong>Ouvidoria Municipal<\/strong>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"fin\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Alvar\u00e1 de funcionamento (licen\u00e7a municipal)<\/div>\n <div class=\"srv-pills\"><span class=\"pill\">Taxa prevista em lei<\/span><span class=\"pill\">Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Contrato social ou requerimento de empres\u00e1rio registrado<\/li>\n <li>CNPJ ativo<\/li>\n <li>Comprovante de endere\u00e7o do estabelecimento<\/li>\n <li>Documenta\u00e7\u00e3o sanit\u00e1ria (atividades de alimentos e sa\u00fade)<\/li>\n <li>ART\/RRT (quando exigido para o ramo)<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 sugest\u00e3o: at\u00e9 15 dias \u00fateis ap\u00f3s entrega da documenta\u00e7\u00e3o completa<\/span><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Finan\u00e7as e Depto. de Obras<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> informar valor da taxa conforme legisla\u00e7\u00e3o tribut\u00e1ria municipal<\/span><\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Dificuldades ou demora excessiva: <strong>Ouvidoria Municipal<\/strong>. Exig\u00eancia de documenta\u00e7\u00e3o al\u00e9m do previsto: registre reclama\u00e7\u00e3o \u2014 \u00e9 direito seu (Lei n\u00ba 13.460\/2017, art. 6\u00ba, III).<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"fin\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Cadastro e emiss\u00e3o de Nota Fiscal de Servi\u00e7os Eletr\u00f4nica (NFS-e)<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial \/ Online<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos (cadastro)<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>CNPJ ativo<\/li>\n <li>Contrato social ou requerimento de empres\u00e1rio<\/li>\n <li>Documento de identifica\u00e7\u00e3o e CPF do respons\u00e1vel<\/li>\n <li>Alvar\u00e1 de funcionamento vigente<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\">Cadastro: <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo<\/span>. Ap\u00f3s cadastro, emiss\u00e3o de NFS-e \u00e9 imediata pelo portal.<\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Presencial \u2014 Depto. de Finan\u00e7as (cadastro inicial)<\/li>\n <li><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> informar portal de emiss\u00e3o online<\/span><\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito o cadastro. ISS incide conforme al\u00edquota municipal sobre o servi\u00e7o prestado.<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Problemas t\u00e9cnicos ou d\u00favidas sobre ISS: <strong>Depto. de Finan\u00e7as<\/strong> \u2014 (35) 3333-1100.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"fin\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Solicita\u00e7\u00e3o de isen\u00e7\u00e3o de IPTU<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Requerimento de isen\u00e7\u00e3o<\/li>\n <li>Documento de identifica\u00e7\u00e3o e CPF<\/li>\n <li>Comprovante de propriedade do im\u00f3vel<\/li>\n <li>Comprovante de renda (quando exigido pelo crit\u00e9rio de isen\u00e7\u00e3o)<\/li>\n <li><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar crit\u00e9rios da lei municipal espec\u00edfica<\/span><\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 sugest\u00e3o: at\u00e9 30 dias corridos<\/span><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Setor de Tributos<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito.<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Indeferimento: cabe <strong>recurso administrativo<\/strong> ao Departamento de Finan\u00e7as no prazo de 30 dias da ci\u00eancia da decis\u00e3o.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section class=\"dep-section\" data-dep=\"sau\" aria-labelledby=\"dep-sau\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--green-50);color:var(--green-600)\"><i class=\"ti ti-heart-rate-monitor\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-sau\">Departamento Municipal de Sa\u00fade<\/div>\n <div class=\"dep-sub\">SUS \u00b7 UBS \u00b7 Farm\u00e1cia \u00b7 Odontologia \u00b7 Vigil\u00e2ncia Sanit\u00e1ria<\/div>\n <\/div>\n <span class=\"dep-count\">5 servi\u00e7os<\/span>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"sau\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Consulta m\u00e9dica na Unidade B\u00e1sica de Sa\u00fade (UBS)<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito \u2014 SUS<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Cart\u00e3o SUS (ou CPF)<\/li><li>Documento de identifica\u00e7\u00e3o com foto<\/li><li>Comprovante de resid\u00eancia<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Agendamento no mesmo dia ou conforme agenda dispon\u00edvel. Urg\u00eancias atendidas conforme protocolo de acolhimento. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar tempo m\u00e9dio de espera<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 UBS do Munic\u00edpio<\/li><li>Telefone: (35) 3333-1100 (Depto. de Sa\u00fade)<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito. O SUS \u00e9 financiado com recursos p\u00fablicos \u2014 qualquer cobran\u00e7a \u00e9 irregular e deve ser denunciada.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Problemas no atendimento em sa\u00fade: <strong>Ouvidoria Municipal<\/strong> ou <strong>Conselho Municipal de Sa\u00fade<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"sau\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Dispensa\u00e7\u00e3o de medicamentos na Farm\u00e1cia Municipal<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito \u2014 SUS<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Receita m\u00e9dica v\u00e1lida (dentro do prazo)<\/li><li>Cart\u00e3o SUS (ou CPF)<\/li><li>Documento de identifica\u00e7\u00e3o<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Dispensa\u00e7\u00e3o <strong>imediata<\/strong> no ato, condicionada \u00e0 disponibilidade do medicamento em estoque.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Farm\u00e1cia Municipal (UBS)<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito para medicamentos do componente b\u00e1sico do SUS.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Falta de medicamentos ou irregularidades: <strong>Ouvidoria Municipal<\/strong> e <strong>Vigil\u00e2ncia Sanit\u00e1ria Municipal<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"sau\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Vacina\u00e7\u00e3o (calend\u00e1rio nacional e campanhas)<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito \u2014 SUS<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Carteira de Vacina\u00e7\u00e3o<\/li><li>Cart\u00e3o SUS (ou CPF)<\/li><li>Documento de identifica\u00e7\u00e3o<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Atendimento <strong>no ato<\/strong>, durante o hor\u00e1rio de funcionamento da UBS.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 UBS \/ Sala de Vacinas<\/li><li>Pontos extras durante campanhas (verificar avisos no site)<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Problemas com vacina\u00e7\u00e3o: <strong>Ouvidoria Municipal<\/strong> ou <strong>ANVISA<\/strong> para rea\u00e7\u00f5es adversas.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"sau\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Atendimento odontol\u00f3gico (consulta e procedimentos b\u00e1sicos)<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito \u2014 SUS<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Cart\u00e3o SUS (ou CPF)<\/li><li>Documento de identifica\u00e7\u00e3o<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Conforme agenda da Coordenadoria de Odontologia. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar dias e hor\u00e1rios de atendimento odontol\u00f3gico<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 UBS \/ Coordenadoria de Odontologia<\/li><li>Agendamento: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito para procedimentos do elenco b\u00e1sico do SUS.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Problemas no atendimento: <strong>Ouvidoria Municipal<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"sau\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de fiscaliza\u00e7\u00e3o da Vigil\u00e2ncia Sanit\u00e1ria<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial \/ Telefone<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\">Nenhum para solicita\u00e7\u00e3o de fiscaliza\u00e7\u00e3o. Identifica\u00e7\u00e3o do solicitante \u00e9 facultativa.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo para inspe\u00e7\u00e3o ap\u00f3s solicita\u00e7\u00e3o<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Telefone: (35) 3333-1100<\/li><li>Ouvidoria Municipal (den\u00fancia formal)<\/li><li>Presencial \u2014 Depto. de Sa\u00fade<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Riscos imediatos \u00e0 sa\u00fade: acionar tamb\u00e9m a <strong>ANVISA<\/strong> e, em casos graves, o <strong>Minist\u00e9rio P\u00fablico<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section class=\"dep-section\" data-dep=\"edu\" aria-labelledby=\"dep-edu\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--teal-50);color:var(--teal-600)\"><i class=\"ti ti-school\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-edu\">Departamento Municipal de Educa\u00e7\u00e3o<\/div>\n <div class=\"dep-sub\">Matr\u00edculas \u00b7 Transporte escolar \u00b7 Merenda \u00b7 Inclus\u00e3o<\/div>\n <\/div>\n <span class=\"dep-count\">4 servi\u00e7os<\/span>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"edu\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Matr\u00edcula na rede p\u00fablica municipal de ensino<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Certid\u00e3o de nascimento do aluno<\/li><li>Documento de identifica\u00e7\u00e3o do respons\u00e1vel<\/li><li>CPF do respons\u00e1vel<\/li><li>Comprovante de resid\u00eancia<\/li><li>Cart\u00e3o de vacinas atualizado<\/li><li>Hist\u00f3rico ou declara\u00e7\u00e3o escolar anterior (se houver)<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Realizada no <strong>per\u00edodo de matr\u00edculas<\/strong> definido pelo Departamento de Educa\u00e7\u00e3o (geralmente novembro\/dezembro). Matr\u00edculas por transfer\u00eancia: <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 escola de prefer\u00eancia ou Depto. de Educa\u00e7\u00e3o<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Recusa indevida de matr\u00edcula: <strong>Ouvidoria Municipal<\/strong> e <strong>Conselho Municipal de Educa\u00e7\u00e3o<\/strong>. Em casos graves, <strong>Minist\u00e9rio P\u00fablico \/ Conselho Tutelar<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"edu\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de transporte escolar municipal<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Comprovante de matr\u00edcula na rede p\u00fablica<\/li><li>Comprovante de endere\u00e7o de resid\u00eancia<\/li><li>Documento de identifica\u00e7\u00e3o do respons\u00e1vel<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Inclus\u00e3o na rota: <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 sugest\u00e3o: at\u00e9 10 dias \u00fateis, conforme disponibilidade de rota<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Educa\u00e7\u00e3o<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito para alunos da rede p\u00fablica municipal.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Problemas com o transporte: <strong>Ouvidoria Municipal<\/strong>. A rela\u00e7\u00e3o de gastos com transporte escolar \u00e9 p\u00fablica no Portal da Transpar\u00eancia.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"edu\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de declara\u00e7\u00e3o ou hist\u00f3rico escolar<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Requerimento do aluno ou respons\u00e1vel<\/li><li>Documento de identifica\u00e7\u00e3o<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 sugest\u00e3o: at\u00e9 5 dias \u00fateis<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 escola ou Depto. de Educa\u00e7\u00e3o<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Dificuldades na obten\u00e7\u00e3o de documentos: <strong>Ouvidoria Municipal<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"edu\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de atendimento educacional especializado (inclus\u00e3o)<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Comprovante de matr\u00edcula<\/li><li>Laudo m\u00e9dico ou psicol\u00f3gico (quando dispon\u00edvel)<\/li><li>Documento de identifica\u00e7\u00e3o do respons\u00e1vel<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo para an\u00e1lise e provid\u00eancias<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Educa\u00e7\u00e3o \/ escola<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Negativa de atendimento: <strong>Conselho Tutelar<\/strong>, <strong>Minist\u00e9rio P\u00fablico<\/strong> e <strong>Ouvidoria Municipal<\/strong>. A educa\u00e7\u00e3o inclusiva \u00e9 direito garantido pela Lei n\u00ba 13.146\/2015 (LBI).<\/p><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section class=\"dep-section\" data-dep=\"obr\" aria-labelledby=\"dep-obr\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--coral-50);color:var(--coral-800)\"><i class=\"ti ti-crane\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-obr\">Departamento Municipal de Obras, Transportes e Servi\u00e7os Urbanos<\/div>\n <div class=\"dep-sub\">Pavimenta\u00e7\u00e3o \u00b7 Ilumina\u00e7\u00e3o \u00b7 Alvar\u00e1s de obra \u00b7 Tr\u00e2nsito \u00b7 Meio ambiente<\/div>\n <\/div>\n <span class=\"dep-count\">5 servi\u00e7os<\/span>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"obr\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de manuten\u00e7\u00e3o de vias (tapa-buraco, pavimenta\u00e7\u00e3o)<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Telefone \/ Ouvidoria<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\">Nenhum. Informe endere\u00e7o completo e, se poss\u00edvel, fotografe o local.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo de vistoria e execu\u00e7\u00e3o \u2014 sugest\u00e3o: vistoria em at\u00e9 5 dias \u00fateis<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Telefone: (35) 3333-1100<\/li><li>Ouvidoria Municipal (gera protocolo formal)<\/li><li>Presencial \u2014 Depto. de Obras<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Registros pela <strong>Ouvidoria<\/strong> geram protocolo e prazo formal \u2014 mais efetivo para acompanhamento.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"obr\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de reparo na ilumina\u00e7\u00e3o p\u00fablica<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Telefone \/ Ouvidoria<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\">Nenhum. Informe endere\u00e7o e n\u00famero do poste (quando vis\u00edvel).<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 sugest\u00e3o: at\u00e9 5 dias \u00fateis para reparo<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Telefone: (35) 3333-1100<\/li><li>Ouvidoria Municipal<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Demora excessiva: <strong>Ouvidoria Municipal<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"obr\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Licen\u00e7a para constru\u00e7\u00e3o ou reforma (alvar\u00e1 de obra)<\/div><div class=\"srv-pills\"><span class=\"pill\">Taxa prevista em lei<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Requerimento do propriet\u00e1rio<\/li><li>Projeto arquitet\u00f4nico assinado por profissional habilitado<\/li><li>ART ou RRT do respons\u00e1vel t\u00e9cnico<\/li><li>Comprovante de propriedade do im\u00f3vel<\/li><li>Certid\u00e3o de uso do solo (quando aplic\u00e1vel)<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 sugest\u00e3o: at\u00e9 20 dias \u00fateis ap\u00f3s entrega da documenta\u00e7\u00e3o completa<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Obras<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> informar valor da taxa conforme legisla\u00e7\u00e3o municipal<\/span><\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Exig\u00eancia de documenta\u00e7\u00e3o al\u00e9m do previsto: registre reclama\u00e7\u00e3o na <strong>Ouvidoria<\/strong>. Obra sem alvar\u00e1: sujeita a embargo e multa.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"obr\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de poda ou remo\u00e7\u00e3o de \u00e1rvore em \u00e1rea p\u00fablica<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Telefone \/ Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\">Nenhum para solicita\u00e7\u00e3o. Remo\u00e7\u00e3o de esp\u00e9cies protegidas pode exigir autoriza\u00e7\u00e3o ambiental.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Telefone: (35) 3333-1100<\/li><li>Ouvidoria Municipal<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>N\u00e3o realize poda ou remo\u00e7\u00e3o por conta pr\u00f3pria em \u00e1rea p\u00fablica \u2014 pode configurar infra\u00e7\u00e3o ambiental.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"obr\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Registro e licenciamento de ve\u00edculo de tra\u00e7\u00e3o animal ou humana<\/div><div class=\"srv-pills\"><span class=\"pill\">Taxa prevista em lei<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar documenta\u00e7\u00e3o exigida internamente<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Obras e Transportes<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar taxa municipal<\/span><\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>D\u00favidas: <strong>Depto. de Obras, Transportes e Servi\u00e7os Urbanos<\/strong> \u2014 (35) 3333-1100.<\/p><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section class=\"dep-section\" data-dep=\"tur\" aria-labelledby=\"dep-tur\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--amber-50);color:var(--amber-800)\"><i class=\"ti ti-map-pin\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-tur\">Departamento Municipal de Turismo e Cultura<\/div>\n <div class=\"dep-sub\">Eventos \u00b7 Patrim\u00f4nio cultural \u00b7 Parcerias tur\u00edsticas<\/div>\n <\/div>\n <span class=\"dep-count\">2 servi\u00e7os<\/span>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"tur\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Apoio e autoriza\u00e7\u00e3o para realiza\u00e7\u00e3o de eventos culturais e tur\u00edsticos<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Requerimento com descri\u00e7\u00e3o do evento<\/li><li>Documento de identifica\u00e7\u00e3o do organizador<\/li><li><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar documenta\u00e7\u00e3o espec\u00edfica interna<\/span><\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 recomenda-se protocolo com anteced\u00eancia m\u00ednima de 30 dias<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Turismo e Cultura<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito para an\u00e1lise do pedido. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar se h\u00e1 taxas para uso de espa\u00e7os p\u00fablicos<\/span><\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>D\u00favidas ou dificuldades: <strong>Depto. de Turismo e Cultura<\/strong> \u2014 (35) 3333-1100.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"tur\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Informa\u00e7\u00f5es e fomento ao turismo local<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial \/ Telefone<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\">Nenhum para informa\u00e7\u00f5es gerais. Parcerias e conv\u00eanios seguem procedimento pr\u00f3prio.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Informa\u00e7\u00f5es fornecidas <strong>imediatamente<\/strong>. An\u00e1lise de propostas de parceria: <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Turismo e Cultura<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Sugest\u00f5es de atrativos ou eventos: <strong>Ouvidoria Municipal<\/strong> ou diretamente ao Departamento de Turismo e Cultura.<\/p><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section class=\"dep-section\" data-dep=\"esp\" aria-labelledby=\"dep-esp\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--purple-50);color:var(--purple-600)\"><i class=\"ti ti-trophy\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-esp\">Departamento Municipal de Esportes<\/div>\n <div class=\"dep-sub\">Eventos esportivos \u00b7 Quadras \u00b7 Programas de recrea\u00e7\u00e3o<\/div>\n <\/div>\n <span class=\"dep-count\">2 servi\u00e7os<\/span>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"esp\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Uso de espa\u00e7os esportivos municipais (quadras, campos)<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial \/ Telefone<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar documenta\u00e7\u00e3o para reserva de espa\u00e7o<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo de agendamento<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Esportes<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito para uso recreativo. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar se eventos privados t\u00eam taxa<\/span><\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Problemas no uso ou conserva\u00e7\u00e3o dos espa\u00e7os: <strong>Ouvidoria Municipal<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"esp\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Inscri\u00e7\u00e3o em programas esportivos e de recrea\u00e7\u00e3o municipal<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Documento de identifica\u00e7\u00e3o<\/li><li><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar exig\u00eancias espec\u00edficas por programa<\/span><\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Conforme disponibilidade de vagas e calend\u00e1rio do programa. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> listar programas vigentes<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Esportes<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Sugest\u00f5es de novos programas: <strong>Ouvidoria Municipal<\/strong> ou diretamente ao Departamento de Esportes.<\/p><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section class=\"dep-section\" data-dep=\"saa\" aria-labelledby=\"dep-saa\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--teal-50);color:var(--teal-600)\"><i class=\"ti ti-droplet\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-saa\">SAAE \u2014 Servi\u00e7o Aut\u00f4nomo de \u00c1gua e Esgoto<\/div>\n <div class=\"dep-sub\">Autarquia municipal \u00b7 Rua Maria Francisca de Carvalho, 108 \u2014 Centro<\/div>\n <\/div>\n <span class=\"dep-count\">3 servi\u00e7os<\/span>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"saa\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de nova liga\u00e7\u00e3o de \u00e1gua ou esgoto<\/div><div class=\"srv-pills\"><span class=\"pill\">Taxa de liga\u00e7\u00e3o<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Documento de identifica\u00e7\u00e3o com foto<\/li><li>CPF do propriet\u00e1rio<\/li><li>Comprovante de propriedade ou posse do im\u00f3vel<\/li><li><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar documenta\u00e7\u00e3o SAAE<\/span><\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo com o SAAE<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Rua Maria Francisca de Carvalho, 108<\/li><li>Telefone: (35) 99857-1049 \/ (35) 99780-7146<\/li><li>WhatsApp: (35) 98431-1981<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> informar valor da taxa de liga\u00e7\u00e3o vigente<\/span><\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Atendimento: Seg\u2013Qui 12h\u201317h | Sex 11h\u201316h | Plant\u00e3o s\u00e1bados, domingos e feriados at\u00e9 17h.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"saa\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Ocorr\u00eancias de falta de \u00e1gua ou vazamento em via p\u00fablica<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Telefone \/ WhatsApp<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\">Nenhum. Informe endere\u00e7o exato da ocorr\u00eancia.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo de atendimento emergencial com o SAAE<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Telefone: (35) 99857-1049 \/ (35) 99780-7146<\/li><li>WhatsApp: (35) 98431-1981<\/li><li>Plant\u00e3o: s\u00e1bados, domingos e feriados at\u00e9 17h<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Reclama\u00e7\u00f5es sobre qualidade da \u00e1gua: <strong>SAAE<\/strong> e <strong>COPASA\/IGAM<\/strong> conforme compet\u00eancia.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"saa\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Renegocia\u00e7\u00e3o de d\u00e9bitos com o SAAE<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Documento de identifica\u00e7\u00e3o com foto<\/li><li>CPF<\/li><li>Conta(s) em atraso<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Proposta apresentada <strong>no ato<\/strong> do atendimento.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Rua Maria Francisca de Carvalho, 108<\/li><li>WhatsApp: (35) 98431-1981<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito o servi\u00e7o de renegocia\u00e7\u00e3o. O d\u00e9bito mant\u00e9m encargos legais.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>O SAAE \u00e9 entidade separada da Prefeitura. D\u00e9bitos com o SAAE n\u00e3o se confundem com d\u00e9bitos de IPTU ou outros tributos municipais.<\/p><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <aside class=\"nota-rodape\" role=\"complementary\" aria-label=\"Base legal da Carta de Servi\u00e7os\">\n <i class=\"ti ti-scale\" aria-hidden=\"true\"><\/i>\n <p>Esta Carta de Servi\u00e7os foi elaborada nos termos do <strong>art. 7\u00ba da Lei Federal n\u00ba 13.460\/2017<\/strong> (Lei de Defesa dos Direitos do Usu\u00e1rio dos Servi\u00e7os P\u00fablicos), que obriga os \u00f3rg\u00e3os da Administra\u00e7\u00e3o P\u00fablica direta e indireta a divulgar, em linguagem simples e de f\u00e1cil acesso, as informa\u00e7\u00f5es sobre os servi\u00e7os prestados. A Carta deve ser <strong>atualizada anualmente<\/strong> (art. 7\u00ba, \u00a73\u00ba). Vers\u00e3o vigente: <strong>2025<\/strong>. Respons\u00e1vel pela atualiza\u00e7\u00e3o: Departamento Municipal de Administra\u00e7\u00e3o. Para manifesta\u00e7\u00f5es sobre os servi\u00e7os descritos nesta Carta, utilize a <strong>Ouvidoria Municipal<\/strong> ou o <strong>e-SIC<\/strong>, dispon\u00edveis em <strong>transparencia.soledadedeminas.mg.gov.br<\/strong>.<\/p>\n <\/aside>\n\n<\/main>\n\n<script>\n function tog(card) {\n card.classList.toggle('open');\n var h = card.querySelector('.srv-header');\n if (h) h.setAttribute('aria-expanded', card.classList.contains('open'));\n }\n\n function filtrar(dep, btn) {\n document.querySelectorAll('.filter-btn').forEach(function(b){ b.classList.remove('active'); });\n btn.classList.add('active');\n document.getElementById('srv-search').value = '';\n document.querySelectorAll('.dep-section').forEach(function(s){\n s.classList.toggle('hidden', dep !== 'todos' && s.dataset.dep !== dep);\n });\n document.querySelectorAll('.srv-card').forEach(function(c){ c.classList.remove('hidden','open'); });\n document.getElementById('no-results').style.display = 'none';\n }\n\n function buscar() {\n var t = document.getElementById('srv-search').value.toLowerCase().trim();\n document.querySelectorAll('.filter-btn').forEach(function(b){ b.classList.remove('active'); });\n document.querySelectorAll('.filter-btn')[0].classList.add('active');\n document.querySelectorAll('.dep-section').forEach(function(s){ s.classList.remove('hidden'); });\n var n = 0;\n document.querySelectorAll('.srv-card').forEach(function(c){\n var ok = t === '' || c.innerText.toLowerCase().indexOf(t) !== -1;\n c.classList.toggle('hidden', !ok);\n if (ok) n++;\n if (ok && t) c.classList.add('open'); else c.classList.remove('open');\n });\n document.getElementById('no-results').style.display = (t && n === 0) ? 'block' : 'none';\n }\n<\/script>\n<\/body>\n<\/html><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":1829,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/pages\/1821"}],"collection":[{"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/comments?post=1821"}],"version-history":[{"count":3,"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/pages\/1821\/revisions"}],"predecessor-version":[{"id":1827,"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/pages\/1821\/revisions\/1827"}],"up":[{"embeddable":true,"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/pages\/1829"}],"wp:attachment":[{"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/media?parent=1821"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

\n\n\n\n\nCarta de Servi\u00e7os ao Usu\u00e1rio \u2014 Prefeitura Municipal de Soledade de Minas<\/title>\n<meta name=\"description\" content=\"Carta de Servi\u00e7os ao Usu\u00e1rio da Prefeitura Municipal de Soledade de Minas, elaborada nos termos da Lei Federal n\u00ba 13.460\/2017.\" \/>\n<link rel=\"stylesheet\" href=\"https:\/\/cdn.jsdelivr.net\/npm\/@tabler\/icons-webfont@3.0.0\/tabler-icons.min.css\" \/>\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\" \/>\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin \/>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Sora:wght@400;500;600&family=Inter:wght@400;500&display=swap\" rel=\"stylesheet\" \/>\n<style>\n *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }\n :root {\n --blue-50:#E6F1FB; --blue-100:#B5D4F4; --blue-200:#85B7EB;\n --blue-600:#185FA5; --blue-800:#0C447C; --blue-900:#042C53;\n --green-50:#EAF3DE; --green-100:#C0DD97; --green-600:#3B6D11;\n --teal-50:#E1F5EE; 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font-size:14px; font-weight:500; color:var(--text-primary); line-height:1.4; }\n .srv-pills { display:flex; flex-wrap:wrap; gap:4px; margin-top:5px; }\n .pill { font-size:10px; padding:2px 8px; border-radius:10px; border:.5px solid var(--border-light); color:var(--text-secondary); background:var(--bg-surface); white-space:nowrap; }\n .pill.gratuito { background:var(--green-50); color:var(--green-600); border-color:rgba(59,109,17,.15); }\n .pill.pend { background:var(--amber-50); color:var(--amber-800); border-color:rgba(133,79,11,.2); }\n\n .srv-chevron { font-size:15px; color:var(--text-tertiary); transition:transform .2s; flex-shrink:0; margin-top:3px; }\n .srv-card.open .srv-chevron { transform:rotate(180deg); }\n\n .srv-body { display:none; border-top:.5px solid var(--border-light); }\n .srv-card.open .srv-body { display:block; }\n\n .srv-grid { display:grid; grid-template-columns:1fr 1fr; gap:0; }\n @media(max-width:600px){ .srv-grid { grid-template-columns:1fr; } }\n\n .srv-bloco { padding:1rem 1.1rem; border-right:.5px solid var(--border-light); border-bottom:.5px solid var(--border-light); }\n .srv-bloco:nth-child(even) { border-right:none; }\n .srv-bloco:last-child, .srv-bloco:nth-last-child(2):nth-child(odd) { border-bottom:none; }\n .srv-bloco-label { font-size:10px; text-transform:uppercase; letter-spacing:.07em; color:var(--text-tertiary); margin-bottom:.45rem; display:flex; align-items:center; gap:5px; }\n .srv-bloco-label i { font-size:13px; }\n .srv-bloco-conteudo { font-size:13px; color:var(--text-secondary); line-height:1.6; }\n .srv-bloco-conteudo ul { padding-left:0; list-style:none; display:grid; gap:3px; }\n .srv-bloco-conteudo ul li { display:flex; gap:7px; align-items:flex-start; }\n .srv-bloco-conteudo ul li::before { content:'\u00b7'; color:var(--blue-600); font-size:14px; flex-shrink:0; margin-top:-1px; }\n\n .tag-pend { display:inline-flex; align-items:center; gap:4px; background:var(--amber-50); color:var(--amber-800); border-radius:4px; padding:1px 7px; font-size:11px; font-style:italic; }\n .tag-pend i { font-size:12px; }\n\n .srv-manifestacao { padding:1rem 1.1rem; background:var(--blue-50); border-top:.5px solid var(--blue-100); display:flex; gap:10px; align-items:flex-start; }\n .srv-manifestacao i { font-size:16px; color:var(--blue-600); flex-shrink:0; margin-top:1px; }\n .srv-manifestacao p { font-size:12px; color:var(--blue-800); line-height:1.55; }\n\n \/* \u2500\u2500 Sem resultados \u2500\u2500 *\/\n .no-results { text-align:center; padding:2.5rem 1rem; color:var(--text-tertiary); display:none; }\n .no-results i { font-size:36px; margin-bottom:.75rem; display:block; }\n\n \/* \u2500\u2500 Padr\u00f5es de atendimento \u2500\u2500 *\/\n .padroes-grid { display:grid; grid-template-columns:repeat(auto-fit,minmax(180px,1fr)); gap:10px; margin-bottom:1.5rem; }\n .padrao-card { background:var(--bg-card); border:.5px solid var(--border-light); border-radius:var(--radius-lg); padding:.9rem 1rem; }\n .padrao-label { font-size:10px; text-transform:uppercase; letter-spacing:.06em; color:var(--text-tertiary); margin-bottom:4px; }\n .padrao-val { font-family:'Sora',sans-serif; font-size:13px; font-weight:500; color:var(--text-primary); line-height:1.4; }\n .padrao-sub { font-size:11px; color:var(--text-secondary); margin-top:2px; }\n\n \/* \u2500\u2500 Rodap\u00e9 \u2500\u2500 *\/\n .nota-rodape { margin-top:2rem; padding:1rem 1.25rem; background:var(--bg-card); border:.5px solid var(--border-light); border-radius:var(--radius-lg); display:flex; gap:10px; align-items:flex-start; }\n .nota-rodape i { color:var(--text-tertiary); font-size:15px; flex-shrink:0; margin-top:2px; }\n .nota-rodape p { font-size:12px; color:var(--text-secondary); line-height:1.65; }\n\n .hidden { display:none !important; }\n\n @media print {\n .site-topbar,.search-bar,.filter-bar,.srv-chevron,.aviso-pend { display:none !important; }\n .srv-body { display:block !important; }\n .srv-card { break-inside:avoid; border:.5px solid #ccc; margin-bottom:12px; }\n .page-header { background:#0C447C !important; -webkit-print-color-adjust:exact; print-color-adjust:exact; }\n .srv-grid { grid-template-columns:1fr 1fr; }\n }\n<\/style>\n<\/head>\n<body>\n\n<div class=\"site-topbar\">\n <div class=\"brasao\" aria-hidden=\"true\"><i class=\"ti ti-building\"><\/i><\/div>\n <div>\n <div class=\"inst-nome\">Prefeitura Municipal de Soledade de Minas \u2014 MG<\/div>\n <div class=\"inst-sub\">CNPJ: 18.188.235\/0001-14<\/div>\n <\/div>\n<\/div>\n\n<main class=\"container\" role=\"main\">\n\n \n <header class=\"page-header\">\n <div class=\"badge-top\"><i class=\"ti ti-rosette\"><\/i> Lei Federal n\u00ba 13.460\/2017<\/div>\n <h1>Carta de Servi\u00e7os ao Usu\u00e1rio<\/h1>\n <p>Documento que informa o cidad\u00e3o sobre os servi\u00e7os prestados pela Prefeitura Municipal de Soledade de Minas, os requisitos, prazos, padr\u00f5es de qualidade e canais de atendimento, conforme a Lei Federal n\u00ba 13.460\/2017.<\/p>\n <div class=\"meta-row\">\n <div class=\"meta-item\"><i class=\"ti ti-map-pin\"><\/i> Rua Prof\u00aa. Rosina Magalh\u00e3es Ferreira, 134 \u2014 Centro<\/div>\n <div class=\"meta-item\"><i class=\"ti ti-phone\"><\/i> (35) 3333-1100<\/div>\n <div class=\"meta-item\"><i class=\"ti ti-clock\"><\/i> Seg\u2013Qui 12h\u201317h | Sex 11h\u201316h<\/div>\n <div class=\"meta-item\"><i class=\"ti ti-calendar\"><\/i> Vers\u00e3o: 2025<\/div>\n <\/div>\n <\/header>\n\n \n <section aria-labelledby=\"direitos-titulo\" style=\"margin-bottom:1.5rem;\">\n <div style=\"font-size:12px;text-transform:uppercase;letter-spacing:.07em;color:var(--text-tertiary);margin-bottom:.75rem;display:flex;align-items:center;gap:8px;\" id=\"direitos-titulo\">\n Seus direitos como usu\u00e1rio \u2014 Art. 6\u00ba da Lei n\u00ba 13.460\/2017\n <span style=\"flex:1;height:.5px;background:var(--border-light);display:block;\"><\/span>\n <\/div>\n <div class=\"direitos-grid\">\n <div class=\"direito-card\">\n <i class=\"ti ti-user-check\" style=\"color:var(--blue-600);\" aria-hidden=\"true\"><\/i>\n <div><div class=\"direito-titulo\">Atendimento digno<\/div><div class=\"direito-desc\">Ser atendido com urbanidade, respeito e sem discrimina\u00e7\u00e3o de qualquer natureza.<\/div><\/div>\n <\/div>\n <div class=\"direito-card\">\n <i class=\"ti ti-clock\" style=\"color:var(--teal-600);\" aria-hidden=\"true\"><\/i>\n <div><div class=\"direito-titulo\">Prazo informado<\/div><div class=\"direito-desc\">Ter ci\u00eancia do prazo para presta\u00e7\u00e3o do servi\u00e7o e obter resposta no prazo fixado.<\/div><\/div>\n <\/div>\n <div class=\"direito-card\">\n <i class=\"ti ti-file-check\" style=\"color:var(--green-600);\" aria-hidden=\"true\"><\/i>\n <div><div class=\"direito-titulo\">Documenta\u00e7\u00e3o m\u00ednima<\/div><div class=\"direito-desc\">N\u00e3o ser exigido documento ou informa\u00e7\u00e3o al\u00e9m do estritamente necess\u00e1rio para o servi\u00e7o.<\/div><\/div>\n <\/div>\n <div class=\"direito-card\">\n <i class=\"ti ti-rotate\" style=\"color:var(--amber-800);\" aria-hidden=\"true\"><\/i>\n <div><div class=\"direito-titulo\">Corre\u00e7\u00e3o de erros<\/div><div class=\"direito-desc\">Ter erros administrativos corrigidos de of\u00edcio, sem necessidade de novo requerimento.<\/div><\/div>\n <\/div>\n <div class=\"direito-card\">\n <i class=\"ti ti-speakerphone\" style=\"color:var(--purple-600);\" aria-hidden=\"true\"><\/i>\n <div><div class=\"direito-titulo\">Manifesta\u00e7\u00e3o<\/div><div class=\"direito-desc\">Apresentar reclama\u00e7\u00e3o, sugest\u00e3o, elogio ou den\u00fancia sobre a presta\u00e7\u00e3o do servi\u00e7o.<\/div><\/div>\n <\/div>\n <div class=\"direito-card\">\n <i class=\"ti ti-shield-check\" style=\"color:var(--coral-800);\" aria-hidden=\"true\"><\/i>\n <div><div class=\"direito-titulo\">Sigilo de dados<\/div><div class=\"direito-desc\">Ter seus dados pessoais tratados com confidencialidade, nos termos da LGPD.<\/div><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section aria-labelledby=\"padroes-titulo\" style=\"margin-bottom:1.5rem;\">\n <div style=\"font-size:12px;text-transform:uppercase;letter-spacing:.07em;color:var(--text-tertiary);margin-bottom:.75rem;display:flex;align-items:center;gap:8px;\" id=\"padroes-titulo\">\n Padr\u00f5es gerais de atendimento\n <span style=\"flex:1;height:.5px;background:var(--border-light);display:block;\"><\/span>\n <\/div>\n <div class=\"padroes-grid\">\n <div class=\"padrao-card\">\n <div class=\"padrao-label\">Atendimento presencial<\/div>\n <div class=\"padrao-val\">Seg\u2013Qui: 12h \u00e0s 17h<\/div>\n <div class=\"padrao-sub\">Sexta-feira: 11h \u00e0s 16h<\/div>\n <\/div>\n <div class=\"padrao-card\">\n <div class=\"padrao-label\">Telefone geral<\/div>\n <div class=\"padrao-val\">(35) 3333-1100<\/div>\n <div class=\"padrao-sub\">Fax: (35) 3333-1101<\/div>\n <\/div>\n <div class=\"padrao-card\">\n <div class=\"padrao-label\">E-mail institucional<\/div>\n <div class=\"padrao-val\" style=\"font-size:11px;word-break:break-all;\">gabinete@soledadedeminas.mg.gov.br<\/div>\n <div class=\"padrao-sub\">Atendimento em at\u00e9 3 dias \u00fateis<\/div>\n <\/div>\n <div class=\"padrao-card\">\n <div class=\"padrao-label\">Resposta a protocolos<\/div>\n <div class=\"padrao-val\">At\u00e9 30 dias<\/div>\n <div class=\"padrao-sub\">Prorrog\u00e1vel com justificativa<\/div>\n <\/div>\n <div class=\"padrao-card\">\n <div class=\"padrao-label\">Pedidos LAI (e-SIC)<\/div>\n <div class=\"padrao-val\">20 dias \u00fateis<\/div>\n <div class=\"padrao-sub\">+ 10 dias (prorrog\u00e1vel)<\/div>\n <\/div>\n <div class=\"padrao-card\">\n <div class=\"padrao-label\">Ouvidoria<\/div>\n <div class=\"padrao-val\">30 dias corridos<\/div>\n <div class=\"padrao-sub\">Para manifesta\u00e7\u00f5es registradas<\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <div class=\"search-bar\">\n <i class=\"ti ti-search si\" aria-hidden=\"true\"><\/i>\n <input type=\"search\" id=\"srv-search\" placeholder=\"Buscar servi\u00e7o...\" aria-label=\"Buscar servi\u00e7o\" oninput=\"buscar()\" \/>\n <\/div>\n <nav class=\"filter-bar\" aria-label=\"Filtrar por departamento\">\n <button class=\"filter-btn active\" onclick=\"filtrar('todos',this)\"><i class=\"ti ti-layout-list\"><\/i> Todos<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('adm',this)\"><i class=\"ti ti-settings\"><\/i> Administra\u00e7\u00e3o<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('fin',this)\"><i class=\"ti ti-coin\"><\/i> Finan\u00e7as \/ Tributos<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('sau',this)\"><i class=\"ti ti-heart-rate-monitor\"><\/i> Sa\u00fade<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('edu',this)\"><i class=\"ti ti-school\"><\/i> Educa\u00e7\u00e3o<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('obr',this)\"><i class=\"ti ti-crane\"><\/i> Obras e Servi\u00e7os<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('tur',this)\"><i class=\"ti ti-map-pin\"><\/i> Turismo e Cultura<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('esp',this)\"><i class=\"ti ti-trophy\"><\/i> Esportes<\/button>\n <button class=\"filter-btn\" onclick=\"filtrar('saa',this)\"><i class=\"ti ti-droplet\"><\/i> SAAE<\/button>\n <\/nav>\n\n <div id=\"no-results\" class=\"no-results\" role=\"alert\">\n <i class=\"ti ti-search-off\"><\/i>\n <p>Nenhum servi\u00e7o encontrado para sua busca.<\/p>\n <\/div>\n\n \n <section class=\"dep-section\" data-dep=\"adm\" aria-labelledby=\"dep-adm\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--blue-50);color:var(--blue-600)\"><i class=\"ti ti-settings\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-adm\">Departamento Municipal de Administra\u00e7\u00e3o<\/div>\n <div class=\"dep-sub\">Recursos humanos \u00b7 Patrim\u00f4nio \u00b7 Licita\u00e7\u00f5es \u00b7 Servi\u00e7os gerais<\/div>\n <\/div>\n <span class=\"dep-count\">4 servi\u00e7os<\/span>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"adm\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Protocolo de documentos e abertura de processos administrativos<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Documento de identifica\u00e7\u00e3o com foto<\/li>\n <li>CPF do requerente<\/li>\n <li>Documentos espec\u00edficos conforme o tipo de requerimento<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\">Protocolo imediato no ato. Resposta ao requerimento: <strong>at\u00e9 30 dias<\/strong>, prorrog\u00e1vel mediante justificativa. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo interno<\/span><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Presencial \u2014 Protocolo Geral da Prefeitura<\/li>\n <li>Telefone: (35) 3333-1100<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito. Poder\u00e1 ser cobrada taxa de reprodu\u00e7\u00e3o de documentos quando solicitada c\u00f3pia, nos termos do art. 12 da Lei n\u00ba 12.527\/2011.<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Insatisfeito? Registre sua manifesta\u00e7\u00e3o na <strong>Ouvidoria Municipal<\/strong> (presencial ou online) ou pelo e-SIC: <strong>transparencia.soledadedeminas.mg.gov.br<\/strong><\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"adm\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Informa\u00e7\u00f5es sobre concursos p\u00fablicos e sele\u00e7\u00f5es<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial \/ Online<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\">Nenhum para consulta. Inscri\u00e7\u00e3o em concurso segue os requisitos do edital espec\u00edfico.<\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\">Informa\u00e7\u00f5es fornecidas imediatamente. Editais e resultados publicados no Portal da Transpar\u00eancia conforme cronograma do processo seletivo.<\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Portal da Transpar\u00eancia \u2014 se\u00e7\u00e3o Concursos<\/li>\n <li>Presencial \u2014 Depto. de Administra\u00e7\u00e3o<\/li>\n <li>Telefone: (35) 3333-1100<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito para consulta. Taxa de inscri\u00e7\u00e3o conforme edital (quando houver).<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Irregularidades em processos seletivos podem ser denunciadas \u00e0 <strong>Ouvidoria Municipal<\/strong> ou ao <strong>Minist\u00e9rio P\u00fablico de MG<\/strong>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"adm\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Certid\u00e3o de tempo de servi\u00e7o (servidores municipais)<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Requerimento escrito com dados funcionais<\/li>\n <li>Documento de identifica\u00e7\u00e3o com foto<\/li>\n <li>CPF<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 sugest\u00e3o: at\u00e9 10 dias \u00fateis<\/span><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Presencial \u2014 Recursos Humanos \/ Depto. de Administra\u00e7\u00e3o<\/li>\n <li>Telefone: (35) 3333-1100<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito.<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Dificuldades no atendimento: <strong>Ouvidoria Municipal<\/strong> ou e-mail <strong>gabinete@soledadedeminas.mg.gov.br<\/strong><\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"adm\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Consulta e acompanhamento de licita\u00e7\u00f5es e contratos<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Online \/ Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\">Nenhum para consulta p\u00fablica. Habilita\u00e7\u00e3o em licita\u00e7\u00e3o segue o edital espec\u00edfico.<\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\">Informa\u00e7\u00f5es dispon\u00edveis em tempo real no Portal da Transpar\u00eancia. C\u00f3pias f\u00edsicas: at\u00e9 <strong>5 dias \u00fateis<\/strong>. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar<\/span><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Portal da Transpar\u00eancia \u2014 se\u00e7\u00e3o Licita\u00e7\u00f5es<\/li>\n <li>Presencial \u2014 Comiss\u00e3o de Licita\u00e7\u00e3o<\/li>\n <li>e-SIC (pedido formal de c\u00f3pia)<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito para consulta digital. C\u00f3pia f\u00edsica: custo de reprodu\u00e7\u00e3o.<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Irregularidades em licita\u00e7\u00f5es: <strong>Ouvidoria Municipal<\/strong>, <strong>TCE-MG<\/strong> ou <strong>Minist\u00e9rio P\u00fablico de MG<\/strong>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section class=\"dep-section\" data-dep=\"fin\" aria-labelledby=\"dep-fin\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--amber-50);color:var(--amber-800)\"><i class=\"ti ti-receipt-tax\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-fin\">Departamento Municipal de Finan\u00e7as e Tesouraria<\/div>\n <div class=\"dep-sub\">IPTU \u00b7 Tributos \u00b7 Alvar\u00e1s \u00b7 Certid\u00f5es \u00b7 D\u00edvida Ativa \u00b7 NFS-e<\/div>\n <\/div>\n <span class=\"dep-count\">6 servi\u00e7os<\/span>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"fin\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Emiss\u00e3o de guia de IPTU e consulta de d\u00e9bitos<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Documento de identifica\u00e7\u00e3o com foto<\/li>\n <li>CPF do propriet\u00e1rio<\/li>\n <li>N\u00famero de inscri\u00e7\u00e3o cadastral do im\u00f3vel (constante no carn\u00ea)<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\">Emiss\u00e3o <strong>imediata<\/strong> no ato do atendimento presencial.<\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Presencial \u2014 Setor de Tributos<\/li>\n <li>Telefone: (35) 3333-1100<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito para emiss\u00e3o da guia. O <strong>IPTU<\/strong> em si \u00e9 tributo obrigat\u00f3rio cujo valor varia conforme o im\u00f3vel.<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Contesta\u00e7\u00f5es de lan\u00e7amento de IPTU: <strong>impugna\u00e7\u00e3o administrativa<\/strong> no Setor de Tributos, no prazo definido no carn\u00ea ou notifica\u00e7\u00e3o.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"fin\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Parcelamento e renegocia\u00e7\u00e3o de d\u00e9bitos tribut\u00e1rios<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Documento de identifica\u00e7\u00e3o com foto<\/li>\n <li>CPF \/ CNPJ<\/li>\n <li>Comprovante de propriedade do im\u00f3vel (para IPTU)<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\">Proposta de parcelamento apresentada <strong>no ato<\/strong> do atendimento. Formaliza\u00e7\u00e3o: <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo<\/span><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Setor de Tributos \/ Finan\u00e7as<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito o servi\u00e7o. O d\u00e9bito parcelado mant\u00e9m encargos legais (juros\/multa) conforme legisla\u00e7\u00e3o tribut\u00e1ria municipal.<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Dificuldades no atendimento: <strong>Ouvidoria Municipal<\/strong>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"fin\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Certid\u00e3o Negativa de D\u00e9bitos Municipais (CND)<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Documento de identifica\u00e7\u00e3o com foto<\/li>\n <li>CPF (pessoa f\u00edsica) ou CNPJ (pessoa jur\u00eddica)<\/li>\n <li>Inscri\u00e7\u00e3o cadastral do im\u00f3vel, se aplic\u00e1vel<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar \u2014 sugest\u00e3o: at\u00e9 3 dias \u00fateis<\/span><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Setor de Tributos<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar se h\u00e1 taxa municipal prevista em lei<\/span><\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Reclama\u00e7\u00f5es sobre prazo ou conte\u00fado da certid\u00e3o: <strong>Ouvidoria Municipal<\/strong>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"fin\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Alvar\u00e1 de funcionamento (licen\u00e7a municipal)<\/div>\n <div class=\"srv-pills\"><span class=\"pill\">Taxa prevista em lei<\/span><span class=\"pill\">Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Contrato social ou requerimento de empres\u00e1rio registrado<\/li>\n <li>CNPJ ativo<\/li>\n <li>Comprovante de endere\u00e7o do estabelecimento<\/li>\n <li>Documenta\u00e7\u00e3o sanit\u00e1ria (atividades de alimentos e sa\u00fade)<\/li>\n <li>ART\/RRT (quando exigido para o ramo)<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 sugest\u00e3o: at\u00e9 15 dias \u00fateis ap\u00f3s entrega da documenta\u00e7\u00e3o completa<\/span><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Finan\u00e7as e Depto. de Obras<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> informar valor da taxa conforme legisla\u00e7\u00e3o tribut\u00e1ria municipal<\/span><\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Dificuldades ou demora excessiva: <strong>Ouvidoria Municipal<\/strong>. Exig\u00eancia de documenta\u00e7\u00e3o al\u00e9m do previsto: registre reclama\u00e7\u00e3o \u2014 \u00e9 direito seu (Lei n\u00ba 13.460\/2017, art. 6\u00ba, III).<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"fin\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Cadastro e emiss\u00e3o de Nota Fiscal de Servi\u00e7os Eletr\u00f4nica (NFS-e)<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial \/ Online<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos (cadastro)<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>CNPJ ativo<\/li>\n <li>Contrato social ou requerimento de empres\u00e1rio<\/li>\n <li>Documento de identifica\u00e7\u00e3o e CPF do respons\u00e1vel<\/li>\n <li>Alvar\u00e1 de funcionamento vigente<\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\">Cadastro: <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo<\/span>. Ap\u00f3s cadastro, emiss\u00e3o de NFS-e \u00e9 imediata pelo portal.<\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Presencial \u2014 Depto. de Finan\u00e7as (cadastro inicial)<\/li>\n <li><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> informar portal de emiss\u00e3o online<\/span><\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito o cadastro. ISS incide conforme al\u00edquota municipal sobre o servi\u00e7o prestado.<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Problemas t\u00e9cnicos ou d\u00favidas sobre ISS: <strong>Depto. de Finan\u00e7as<\/strong> \u2014 (35) 3333-1100.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"srv-card\" data-dep=\"fin\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div>\n <div class=\"srv-titulo\">Solicita\u00e7\u00e3o de isen\u00e7\u00e3o de IPTU<\/div>\n <div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div>\n <\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div>\n <div class=\"srv-bloco-conteudo\"><ul>\n <li>Requerimento de isen\u00e7\u00e3o<\/li>\n <li>Documento de identifica\u00e7\u00e3o e CPF<\/li>\n <li>Comprovante de propriedade do im\u00f3vel<\/li>\n <li>Comprovante de renda (quando exigido pelo crit\u00e9rio de isen\u00e7\u00e3o)<\/li>\n <li><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar crit\u00e9rios da lei municipal espec\u00edfica<\/span><\/li>\n <\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 sugest\u00e3o: at\u00e9 30 dias corridos<\/span><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div>\n <div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Setor de Tributos<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div>\n <\/div>\n <div class=\"srv-bloco\">\n <div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div>\n <div class=\"srv-bloco-conteudo\">Gratuito.<\/div>\n <\/div>\n <\/div>\n <div class=\"srv-manifestacao\">\n <i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i>\n <p>Indeferimento: cabe <strong>recurso administrativo<\/strong> ao Departamento de Finan\u00e7as no prazo de 30 dias da ci\u00eancia da decis\u00e3o.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section class=\"dep-section\" data-dep=\"sau\" aria-labelledby=\"dep-sau\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--green-50);color:var(--green-600)\"><i class=\"ti ti-heart-rate-monitor\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-sau\">Departamento Municipal de Sa\u00fade<\/div>\n <div class=\"dep-sub\">SUS \u00b7 UBS \u00b7 Farm\u00e1cia \u00b7 Odontologia \u00b7 Vigil\u00e2ncia Sanit\u00e1ria<\/div>\n <\/div>\n <span class=\"dep-count\">5 servi\u00e7os<\/span>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"sau\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Consulta m\u00e9dica na Unidade B\u00e1sica de Sa\u00fade (UBS)<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito \u2014 SUS<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Cart\u00e3o SUS (ou CPF)<\/li><li>Documento de identifica\u00e7\u00e3o com foto<\/li><li>Comprovante de resid\u00eancia<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Agendamento no mesmo dia ou conforme agenda dispon\u00edvel. Urg\u00eancias atendidas conforme protocolo de acolhimento. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar tempo m\u00e9dio de espera<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 UBS do Munic\u00edpio<\/li><li>Telefone: (35) 3333-1100 (Depto. de Sa\u00fade)<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito. O SUS \u00e9 financiado com recursos p\u00fablicos \u2014 qualquer cobran\u00e7a \u00e9 irregular e deve ser denunciada.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Problemas no atendimento em sa\u00fade: <strong>Ouvidoria Municipal<\/strong> ou <strong>Conselho Municipal de Sa\u00fade<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"sau\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Dispensa\u00e7\u00e3o de medicamentos na Farm\u00e1cia Municipal<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito \u2014 SUS<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Receita m\u00e9dica v\u00e1lida (dentro do prazo)<\/li><li>Cart\u00e3o SUS (ou CPF)<\/li><li>Documento de identifica\u00e7\u00e3o<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Dispensa\u00e7\u00e3o <strong>imediata<\/strong> no ato, condicionada \u00e0 disponibilidade do medicamento em estoque.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Farm\u00e1cia Municipal (UBS)<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito para medicamentos do componente b\u00e1sico do SUS.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Falta de medicamentos ou irregularidades: <strong>Ouvidoria Municipal<\/strong> e <strong>Vigil\u00e2ncia Sanit\u00e1ria Municipal<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"sau\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Vacina\u00e7\u00e3o (calend\u00e1rio nacional e campanhas)<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito \u2014 SUS<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Carteira de Vacina\u00e7\u00e3o<\/li><li>Cart\u00e3o SUS (ou CPF)<\/li><li>Documento de identifica\u00e7\u00e3o<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Atendimento <strong>no ato<\/strong>, durante o hor\u00e1rio de funcionamento da UBS.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 UBS \/ Sala de Vacinas<\/li><li>Pontos extras durante campanhas (verificar avisos no site)<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Problemas com vacina\u00e7\u00e3o: <strong>Ouvidoria Municipal<\/strong> ou <strong>ANVISA<\/strong> para rea\u00e7\u00f5es adversas.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"sau\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Atendimento odontol\u00f3gico (consulta e procedimentos b\u00e1sicos)<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito \u2014 SUS<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Cart\u00e3o SUS (ou CPF)<\/li><li>Documento de identifica\u00e7\u00e3o<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Conforme agenda da Coordenadoria de Odontologia. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar dias e hor\u00e1rios de atendimento odontol\u00f3gico<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 UBS \/ Coordenadoria de Odontologia<\/li><li>Agendamento: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito para procedimentos do elenco b\u00e1sico do SUS.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Problemas no atendimento: <strong>Ouvidoria Municipal<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"sau\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de fiscaliza\u00e7\u00e3o da Vigil\u00e2ncia Sanit\u00e1ria<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial \/ Telefone<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\">Nenhum para solicita\u00e7\u00e3o de fiscaliza\u00e7\u00e3o. Identifica\u00e7\u00e3o do solicitante \u00e9 facultativa.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo para inspe\u00e7\u00e3o ap\u00f3s solicita\u00e7\u00e3o<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Telefone: (35) 3333-1100<\/li><li>Ouvidoria Municipal (den\u00fancia formal)<\/li><li>Presencial \u2014 Depto. de Sa\u00fade<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Riscos imediatos \u00e0 sa\u00fade: acionar tamb\u00e9m a <strong>ANVISA<\/strong> e, em casos graves, o <strong>Minist\u00e9rio P\u00fablico<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section class=\"dep-section\" data-dep=\"edu\" aria-labelledby=\"dep-edu\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--teal-50);color:var(--teal-600)\"><i class=\"ti ti-school\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-edu\">Departamento Municipal de Educa\u00e7\u00e3o<\/div>\n <div class=\"dep-sub\">Matr\u00edculas \u00b7 Transporte escolar \u00b7 Merenda \u00b7 Inclus\u00e3o<\/div>\n <\/div>\n <span class=\"dep-count\">4 servi\u00e7os<\/span>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"edu\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Matr\u00edcula na rede p\u00fablica municipal de ensino<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Certid\u00e3o de nascimento do aluno<\/li><li>Documento de identifica\u00e7\u00e3o do respons\u00e1vel<\/li><li>CPF do respons\u00e1vel<\/li><li>Comprovante de resid\u00eancia<\/li><li>Cart\u00e3o de vacinas atualizado<\/li><li>Hist\u00f3rico ou declara\u00e7\u00e3o escolar anterior (se houver)<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Realizada no <strong>per\u00edodo de matr\u00edculas<\/strong> definido pelo Departamento de Educa\u00e7\u00e3o (geralmente novembro\/dezembro). Matr\u00edculas por transfer\u00eancia: <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 escola de prefer\u00eancia ou Depto. de Educa\u00e7\u00e3o<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Recusa indevida de matr\u00edcula: <strong>Ouvidoria Municipal<\/strong> e <strong>Conselho Municipal de Educa\u00e7\u00e3o<\/strong>. Em casos graves, <strong>Minist\u00e9rio P\u00fablico \/ Conselho Tutelar<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"edu\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de transporte escolar municipal<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Comprovante de matr\u00edcula na rede p\u00fablica<\/li><li>Comprovante de endere\u00e7o de resid\u00eancia<\/li><li>Documento de identifica\u00e7\u00e3o do respons\u00e1vel<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Inclus\u00e3o na rota: <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 sugest\u00e3o: at\u00e9 10 dias \u00fateis, conforme disponibilidade de rota<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Educa\u00e7\u00e3o<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito para alunos da rede p\u00fablica municipal.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Problemas com o transporte: <strong>Ouvidoria Municipal<\/strong>. A rela\u00e7\u00e3o de gastos com transporte escolar \u00e9 p\u00fablica no Portal da Transpar\u00eancia.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"edu\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de declara\u00e7\u00e3o ou hist\u00f3rico escolar<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Requerimento do aluno ou respons\u00e1vel<\/li><li>Documento de identifica\u00e7\u00e3o<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 sugest\u00e3o: at\u00e9 5 dias \u00fateis<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 escola ou Depto. de Educa\u00e7\u00e3o<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Dificuldades na obten\u00e7\u00e3o de documentos: <strong>Ouvidoria Municipal<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"edu\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de atendimento educacional especializado (inclus\u00e3o)<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Comprovante de matr\u00edcula<\/li><li>Laudo m\u00e9dico ou psicol\u00f3gico (quando dispon\u00edvel)<\/li><li>Documento de identifica\u00e7\u00e3o do respons\u00e1vel<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo para an\u00e1lise e provid\u00eancias<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Educa\u00e7\u00e3o \/ escola<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Negativa de atendimento: <strong>Conselho Tutelar<\/strong>, <strong>Minist\u00e9rio P\u00fablico<\/strong> e <strong>Ouvidoria Municipal<\/strong>. A educa\u00e7\u00e3o inclusiva \u00e9 direito garantido pela Lei n\u00ba 13.146\/2015 (LBI).<\/p><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section class=\"dep-section\" data-dep=\"obr\" aria-labelledby=\"dep-obr\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--coral-50);color:var(--coral-800)\"><i class=\"ti ti-crane\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-obr\">Departamento Municipal de Obras, Transportes e Servi\u00e7os Urbanos<\/div>\n <div class=\"dep-sub\">Pavimenta\u00e7\u00e3o \u00b7 Ilumina\u00e7\u00e3o \u00b7 Alvar\u00e1s de obra \u00b7 Tr\u00e2nsito \u00b7 Meio ambiente<\/div>\n <\/div>\n <span class=\"dep-count\">5 servi\u00e7os<\/span>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"obr\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de manuten\u00e7\u00e3o de vias (tapa-buraco, pavimenta\u00e7\u00e3o)<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Telefone \/ Ouvidoria<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\">Nenhum. Informe endere\u00e7o completo e, se poss\u00edvel, fotografe o local.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo de vistoria e execu\u00e7\u00e3o \u2014 sugest\u00e3o: vistoria em at\u00e9 5 dias \u00fateis<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Telefone: (35) 3333-1100<\/li><li>Ouvidoria Municipal (gera protocolo formal)<\/li><li>Presencial \u2014 Depto. de Obras<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Registros pela <strong>Ouvidoria<\/strong> geram protocolo e prazo formal \u2014 mais efetivo para acompanhamento.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"obr\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de reparo na ilumina\u00e7\u00e3o p\u00fablica<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Telefone \/ Ouvidoria<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\">Nenhum. Informe endere\u00e7o e n\u00famero do poste (quando vis\u00edvel).<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 sugest\u00e3o: at\u00e9 5 dias \u00fateis para reparo<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Telefone: (35) 3333-1100<\/li><li>Ouvidoria Municipal<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Demora excessiva: <strong>Ouvidoria Municipal<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"obr\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Licen\u00e7a para constru\u00e7\u00e3o ou reforma (alvar\u00e1 de obra)<\/div><div class=\"srv-pills\"><span class=\"pill\">Taxa prevista em lei<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Requerimento do propriet\u00e1rio<\/li><li>Projeto arquitet\u00f4nico assinado por profissional habilitado<\/li><li>ART ou RRT do respons\u00e1vel t\u00e9cnico<\/li><li>Comprovante de propriedade do im\u00f3vel<\/li><li>Certid\u00e3o de uso do solo (quando aplic\u00e1vel)<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 sugest\u00e3o: at\u00e9 20 dias \u00fateis ap\u00f3s entrega da documenta\u00e7\u00e3o completa<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Obras<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> informar valor da taxa conforme legisla\u00e7\u00e3o municipal<\/span><\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Exig\u00eancia de documenta\u00e7\u00e3o al\u00e9m do previsto: registre reclama\u00e7\u00e3o na <strong>Ouvidoria<\/strong>. Obra sem alvar\u00e1: sujeita a embargo e multa.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"obr\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de poda ou remo\u00e7\u00e3o de \u00e1rvore em \u00e1rea p\u00fablica<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Telefone \/ Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\">Nenhum para solicita\u00e7\u00e3o. Remo\u00e7\u00e3o de esp\u00e9cies protegidas pode exigir autoriza\u00e7\u00e3o ambiental.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Telefone: (35) 3333-1100<\/li><li>Ouvidoria Municipal<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>N\u00e3o realize poda ou remo\u00e7\u00e3o por conta pr\u00f3pria em \u00e1rea p\u00fablica \u2014 pode configurar infra\u00e7\u00e3o ambiental.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"obr\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Registro e licenciamento de ve\u00edculo de tra\u00e7\u00e3o animal ou humana<\/div><div class=\"srv-pills\"><span class=\"pill\">Taxa prevista em lei<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar documenta\u00e7\u00e3o exigida internamente<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Obras e Transportes<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar taxa municipal<\/span><\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>D\u00favidas: <strong>Depto. de Obras, Transportes e Servi\u00e7os Urbanos<\/strong> \u2014 (35) 3333-1100.<\/p><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section class=\"dep-section\" data-dep=\"tur\" aria-labelledby=\"dep-tur\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--amber-50);color:var(--amber-800)\"><i class=\"ti ti-map-pin\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-tur\">Departamento Municipal de Turismo e Cultura<\/div>\n <div class=\"dep-sub\">Eventos \u00b7 Patrim\u00f4nio cultural \u00b7 Parcerias tur\u00edsticas<\/div>\n <\/div>\n <span class=\"dep-count\">2 servi\u00e7os<\/span>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"tur\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Apoio e autoriza\u00e7\u00e3o para realiza\u00e7\u00e3o de eventos culturais e tur\u00edsticos<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Requerimento com descri\u00e7\u00e3o do evento<\/li><li>Documento de identifica\u00e7\u00e3o do organizador<\/li><li><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar documenta\u00e7\u00e3o espec\u00edfica interna<\/span><\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo \u2014 recomenda-se protocolo com anteced\u00eancia m\u00ednima de 30 dias<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Turismo e Cultura<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito para an\u00e1lise do pedido. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar se h\u00e1 taxas para uso de espa\u00e7os p\u00fablicos<\/span><\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>D\u00favidas ou dificuldades: <strong>Depto. de Turismo e Cultura<\/strong> \u2014 (35) 3333-1100.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"tur\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Informa\u00e7\u00f5es e fomento ao turismo local<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial \/ Telefone<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\">Nenhum para informa\u00e7\u00f5es gerais. Parcerias e conv\u00eanios seguem procedimento pr\u00f3prio.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Informa\u00e7\u00f5es fornecidas <strong>imediatamente<\/strong>. An\u00e1lise de propostas de parceria: <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Turismo e Cultura<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Sugest\u00f5es de atrativos ou eventos: <strong>Ouvidoria Municipal<\/strong> ou diretamente ao Departamento de Turismo e Cultura.<\/p><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section class=\"dep-section\" data-dep=\"esp\" aria-labelledby=\"dep-esp\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--purple-50);color:var(--purple-600)\"><i class=\"ti ti-trophy\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-esp\">Departamento Municipal de Esportes<\/div>\n <div class=\"dep-sub\">Eventos esportivos \u00b7 Quadras \u00b7 Programas de recrea\u00e7\u00e3o<\/div>\n <\/div>\n <span class=\"dep-count\">2 servi\u00e7os<\/span>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"esp\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Uso de espa\u00e7os esportivos municipais (quadras, campos)<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial \/ Telefone<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar documenta\u00e7\u00e3o para reserva de espa\u00e7o<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo de agendamento<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Esportes<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito para uso recreativo. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar se eventos privados t\u00eam taxa<\/span><\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Problemas no uso ou conserva\u00e7\u00e3o dos espa\u00e7os: <strong>Ouvidoria Municipal<\/strong>.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"esp\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Inscri\u00e7\u00e3o em programas esportivos e de recrea\u00e7\u00e3o municipal<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Documento de identifica\u00e7\u00e3o<\/li><li><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar exig\u00eancias espec\u00edficas por programa<\/span><\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Conforme disponibilidade de vagas e calend\u00e1rio do programa. <span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> listar programas vigentes<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Depto. de Esportes<\/li><li>Telefone: (35) 3333-1100<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Sugest\u00f5es de novos programas: <strong>Ouvidoria Municipal<\/strong> ou diretamente ao Departamento de Esportes.<\/p><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <section class=\"dep-section\" data-dep=\"saa\" aria-labelledby=\"dep-saa\">\n <div class=\"dep-header\">\n <div class=\"dep-icon\" style=\"background:var(--teal-50);color:var(--teal-600)\"><i class=\"ti ti-droplet\" aria-hidden=\"true\"><\/i><\/div>\n <div>\n <div class=\"dep-nome\" id=\"dep-saa\">SAAE \u2014 Servi\u00e7o Aut\u00f4nomo de \u00c1gua e Esgoto<\/div>\n <div class=\"dep-sub\">Autarquia municipal \u00b7 Rua Maria Francisca de Carvalho, 108 \u2014 Centro<\/div>\n <\/div>\n <span class=\"dep-count\">3 servi\u00e7os<\/span>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"saa\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Solicita\u00e7\u00e3o de nova liga\u00e7\u00e3o de \u00e1gua ou esgoto<\/div><div class=\"srv-pills\"><span class=\"pill\">Taxa de liga\u00e7\u00e3o<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Documento de identifica\u00e7\u00e3o com foto<\/li><li>CPF do propriet\u00e1rio<\/li><li>Comprovante de propriedade ou posse do im\u00f3vel<\/li><li><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> verificar documenta\u00e7\u00e3o SAAE<\/span><\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo com o SAAE<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Rua Maria Francisca de Carvalho, 108<\/li><li>Telefone: (35) 99857-1049 \/ (35) 99780-7146<\/li><li>WhatsApp: (35) 98431-1981<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> informar valor da taxa de liga\u00e7\u00e3o vigente<\/span><\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Atendimento: Seg\u2013Qui 12h\u201317h | Sex 11h\u201316h | Plant\u00e3o s\u00e1bados, domingos e feriados at\u00e9 17h.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"saa\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Ocorr\u00eancias de falta de \u00e1gua ou vazamento em via p\u00fablica<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Telefone \/ WhatsApp<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\">Nenhum. Informe endere\u00e7o exato da ocorr\u00eancia.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\"><span class=\"tag-pend\"><i class=\"ti ti-pencil\"><\/i> confirmar prazo de atendimento emergencial com o SAAE<\/span><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Telefone: (35) 99857-1049 \/ (35) 99780-7146<\/li><li>WhatsApp: (35) 98431-1981<\/li><li>Plant\u00e3o: s\u00e1bados, domingos e feriados at\u00e9 17h<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>Reclama\u00e7\u00f5es sobre qualidade da \u00e1gua: <strong>SAAE<\/strong> e <strong>COPASA\/IGAM<\/strong> conforme compet\u00eancia.<\/p><\/div>\n <\/div>\n <\/div>\n\n <div class=\"srv-card\" data-dep=\"saa\" role=\"article\">\n <div class=\"srv-header\" onclick=\"tog(this.parentElement)\" tabindex=\"0\" onkeydown=\"if(event.key==='Enter'||event.key===' ')tog(this.parentElement)\">\n <div><div class=\"srv-titulo\">Renegocia\u00e7\u00e3o de d\u00e9bitos com o SAAE<\/div><div class=\"srv-pills\"><span class=\"pill gratuito\">Gratuito<\/span><span class=\"pill\">Presencial<\/span><\/div><\/div>\n <i class=\"ti ti-chevron-down srv-chevron\" aria-hidden=\"true\"><\/i>\n <\/div>\n <div class=\"srv-body\">\n <div class=\"srv-grid\">\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-file-text\"><\/i> Documentos exigidos<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Documento de identifica\u00e7\u00e3o com foto<\/li><li>CPF<\/li><li>Conta(s) em atraso<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-clock\"><\/i> Prazo de atendimento<\/div><div class=\"srv-bloco-conteudo\">Proposta apresentada <strong>no ato<\/strong> do atendimento.<\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-door-enter\"><\/i> Canais de atendimento<\/div><div class=\"srv-bloco-conteudo\"><ul><li>Presencial \u2014 Rua Maria Francisca de Carvalho, 108<\/li><li>WhatsApp: (35) 98431-1981<\/li><\/ul><\/div><\/div>\n <div class=\"srv-bloco\"><div class=\"srv-bloco-label\"><i class=\"ti ti-coin\"><\/i> Custo<\/div><div class=\"srv-bloco-conteudo\">Gratuito o servi\u00e7o de renegocia\u00e7\u00e3o. O d\u00e9bito mant\u00e9m encargos legais.<\/div><\/div>\n <\/div>\n <div class=\"srv-manifestacao\"><i class=\"ti ti-speakerphone\" aria-hidden=\"true\"><\/i><p>O SAAE \u00e9 entidade separada da Prefeitura. D\u00e9bitos com o SAAE n\u00e3o se confundem com d\u00e9bitos de IPTU ou outros tributos municipais.<\/p><\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n <aside class=\"nota-rodape\" role=\"complementary\" aria-label=\"Base legal da Carta de Servi\u00e7os\">\n <i class=\"ti ti-scale\" aria-hidden=\"true\"><\/i>\n <p>Esta Carta de Servi\u00e7os foi elaborada nos termos do <strong>art. 7\u00ba da Lei Federal n\u00ba 13.460\/2017<\/strong> (Lei de Defesa dos Direitos do Usu\u00e1rio dos Servi\u00e7os P\u00fablicos), que obriga os \u00f3rg\u00e3os da Administra\u00e7\u00e3o P\u00fablica direta e indireta a divulgar, em linguagem simples e de f\u00e1cil acesso, as informa\u00e7\u00f5es sobre os servi\u00e7os prestados. A Carta deve ser <strong>atualizada anualmente<\/strong> (art. 7\u00ba, \u00a73\u00ba). Vers\u00e3o vigente: <strong>2025<\/strong>. Respons\u00e1vel pela atualiza\u00e7\u00e3o: Departamento Municipal de Administra\u00e7\u00e3o. Para manifesta\u00e7\u00f5es sobre os servi\u00e7os descritos nesta Carta, utilize a <strong>Ouvidoria Municipal<\/strong> ou o <strong>e-SIC<\/strong>, dispon\u00edveis em <strong>transparencia.soledadedeminas.mg.gov.br<\/strong>.<\/p>\n <\/aside>\n\n<\/main>\n\n<script>\n function tog(card) {\n card.classList.toggle('open');\n var h = card.querySelector('.srv-header');\n if (h) h.setAttribute('aria-expanded', card.classList.contains('open'));\n }\n\n function filtrar(dep, btn) {\n document.querySelectorAll('.filter-btn').forEach(function(b){ b.classList.remove('active'); });\n btn.classList.add('active');\n document.getElementById('srv-search').value = '';\n document.querySelectorAll('.dep-section').forEach(function(s){\n s.classList.toggle('hidden', dep !== 'todos' && s.dataset.dep !== dep);\n });\n document.querySelectorAll('.srv-card').forEach(function(c){ c.classList.remove('hidden','open'); });\n document.getElementById('no-results').style.display = 'none';\n }\n\n function buscar() {\n var t = document.getElementById('srv-search').value.toLowerCase().trim();\n document.querySelectorAll('.filter-btn').forEach(function(b){ b.classList.remove('active'); });\n document.querySelectorAll('.filter-btn')[0].classList.add('active');\n document.querySelectorAll('.dep-section').forEach(function(s){ s.classList.remove('hidden'); });\n var n = 0;\n document.querySelectorAll('.srv-card').forEach(function(c){\n var ok = t === '' || c.innerText.toLowerCase().indexOf(t) !== -1;\n c.classList.toggle('hidden', !ok);\n if (ok) n++;\n if (ok && t) c.classList.add('open'); else c.classList.remove('open');\n });\n document.getElementById('no-results').style.display = (t && n === 0) ? 'block' : 'none';\n }\n<\/script>\n<\/body>\n<\/html><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":1829,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/pages\/1821"}],"collection":[{"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/comments?post=1821"}],"version-history":[{"count":3,"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/pages\/1821\/revisions"}],"predecessor-version":[{"id":1827,"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/pages\/1821\/revisions\/1827"}],"up":[{"embeddable":true,"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/pages\/1829"}],"wp:attachment":[{"href":"https:\/\/www.soledadedeminas.mg.gov.br\/v1\/wp-json\/wp\/v2\/media?parent=1821"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}